Welcome to CPC Party Rentals! Below are some frequently asked questions to help make your event planning smooth and stress-free.
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GENERAL QUESTIONS
1. What areas do you serve?
We proudly serve Albany, GA, Leesburg, GA, Dawson, GA, Camilla, GA, Americus, GA, and surrounding counties. If you’re outside our delivery zone, contact us to see if we can accommodate your event.
2. How do I book a rental?
Booking is easy! You can reserve your rental online through our website, call us at 229-364-9792, or email us at info@cpcpartyrentals.com.
3. Do you require a deposit?
Yes, a deposit is required to secure your rental. The remaining balance is due the day before the event.
4. What payment methods do you accept?
We accept credit/debit cards, cash, cashapp.
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BOUNCE HOUSES & INFLATABLES
5. How long is the rental period?
Our standard rental period is 6 hours. If you need additional time, let us know, and we’ll do our best to accommodate.
6. Do you set up and take down the inflatables?
Yes! Our team handles the full setup and takedown to ensure everything is safe and secure.
7. What surfaces can inflatables be set up on?
We can set up on grass, pavement and indoors. Please let us know your setup surface in advance.
8. Do you provide generators?
If your event location does not have power access, we offer generator rentals for an additional fee.
9. What happens if it rains?
For safety reasons, inflatables cannot be used in heavy rain or strong winds. If bad weather is forecasted, we offer rescheduling or a raincheck for a future date.
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DELIVERY & SETUP
10. Is there a delivery fee?
Delivery fees depend on your location. Contact us for an exact quote.
11. How early do you arrive to set up?
We typically arrive 1 hour before your event to ensure everything is ready to go.
12. Do I need to be present during setup and pickup?
Yes, we require someone 18 or older to be present at both setup and pickup.
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SAFETY & POLICIES
13. Are there age or weight limits for bounce houses?
Yes, each inflatable has specific weight and capacity limits. We’ll provide details upon booking.
14. What happens if an inflatable gets damaged?
If damage occurs due to normal use, we handle repairs. However, if it’s due to negligence or misuse, charges may apply.
15. Can I cancel my reservation?
Cancellations made a week before the event may qualify for a refund or credit.
16. Why do I have to pay a nonrefundable deposit at the time of booking?
Nonrefundable deposits are essential for businesses as they ensure customer commitment, covering operational costs and managing schedules effectively. They provide financial security, help maintain fair pricing, discourage casual inquiries, and enable tailored experiences. Overall, this policy supports smooth operations and encourages serious engagement from customers while protecting the business's interests.
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Still have questions? Contact us at 229-364-9792 or email us at info@cpcppartyrentals.com. We’re happy to help!